March 7 A variety of online services from
Microsoft Corp suffered outages for several hours on
Tuesday across Western Europe and the Eastern United States,
according to the company's technical support sites.
Among the services affected were Microsoft's email service
Outlook.com, its Office 365 online software, Xbox Live gaming
service and Skype, according to their official websites.
An Office 365 technical support site said the issue, which
prevented some Outlook.com users from gaining access to their
mailboxes, began around 1057 GMT on Tuesday.
"We're investigating an issue in which some users may be
unable to access or use Outlook.com services or feature," a
notice on the Office 365 site said (here).
Later, as the service returned, it said "Everything is up and
Microsoft did not immediately respond to a request for
XBox Live's Status site said access to services remained
limited as of 1355 GMT, but Skype's status site said that issues
users were having signing in to Skype with their Microsoft
accounts had been fully resolved in a posting at 1420 GMT.
Outlook.com complaints numbering in the thousands at online
outage reporting site DownDetector.com peaked around 1400 GMT.
On Twitter, the hashtag #hotmail was trending in the early
afternoon in Britain as users complained of being locked out.
Outlook was previously known as hotmail.
As the outage continued, there were user complaints in the
Eastern United States as the workday began there, based on
Microsoft account services were largely restored by 1600
GMT, based on company technical notices on the Office 365 site
and declining volumes of user complaints on DownDetector.com.
(Reporting by Wout Vergauwen and Eric Auchard. Editing by Jane